# Terms of Service

# [Terms of Service – LADYLYS](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")

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## [1\. Introduction](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")

[These Terms of Service ("Terms") govern your use of the LADYLYS website located at **ladylys.com** and any purchases made through our online store. By accessing or using our website, you agree to be bound by these Terms.](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")

[If you do not agree to these Terms, please do not use our website.](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")

[For any questions, contact us at: **info@ladylys.com**](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")

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## [2\. About Us](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")

[**LADYLYS** is an online fashion retailer based in **France**, specialising in premium women's, men's clothing and accessories.](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")

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## [3\. Eligibility](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")

[By using our website, you confirm that you are:](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")

-   [At least **18 years of age**, or using the site under the supervision of a parent or legal guardian](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")
-   [Legally capable of entering into a binding contract](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")
-   [Not prohibited from purchasing our products under applicable law](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")

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## [4\. Products & Availability](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")

[We reserve the right to modify, discontinue, or limit the availability of any product at any time without prior notice. Product images are for illustrative purposes only and may slightly differ from the actual item.](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")

[All prices are displayed in **Euros (€)** and are inclusive of applicable VAT where required by French law.](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")

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## [5\. Orders & Contract Formation](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")

[By placing an order on ladylys.com, you make an offer to purchase the selected products. A binding contract is formed only when you receive an **order confirmation email** from LADYLYS.](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")

[We reserve the right to refuse or cancel any order at our discretion, including in cases of:](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")

-   [Pricing errors](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")
-   [Suspected fraud or unauthorised activity](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")
-   [Stock unavailability](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")

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## [6\. Pricing & Payment](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")

[All prices are listed in **Euros (€)**. We accept the following payment methods:](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")

-   [Credit/debit cards (Visa, Mastercard, American Express)](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")
-   [Shop Pay](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")
-   [Other methods available at checkout](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")

[Payments are processed securely. LADYLYS does not store your full payment card details.](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")

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## [7\. Shipping](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")

[Orders are shipped in accordance with our **Shipping Policy**, available at: ladylys.com/pages/shipping-policy](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")

[Delivery times are estimates and may vary. LADYLYS is not liable for delays caused by third-party carriers or customs processing.](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")

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## [8\. Returns & Refunds](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")

[Returns and refunds are handled in accordance with our **Return Policy**, available on our website.](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")

[Under EU consumer law, you have the right to withdraw from a distance purchase within **14 days** of receiving your order, without providing a reason (right of withdrawal — _droit de rétractation_).](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")

[To initiate a return, contact us at: **info@ladylys.com**](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")

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## [9\. Intellectual Property](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")

[All content on ladylys.com — including but not limited to text, images, logos, graphics, and product descriptions — is the exclusive property of LADYLYS and is protected by applicable intellectual property laws.](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")

[You may not reproduce, distribute, or use any content from this website without our prior written consent.](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")

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## [10\. User Accounts](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")

[If you create an account on our website, you are responsible for:](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")

-   [Maintaining the confidentiality of your login credentials](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")
-   [All activity that occurs under your account](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")
-   [Notifying us immediately of any unauthorised use at **info@ladylys.com**](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")

[We reserve the right to suspend or terminate accounts that violate these Terms.](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")

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## [11\. Prohibited Use](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")

[You agree not to use our website to:](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")

-   [Violate any applicable law or regulation](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")
-   [Engage in fraudulent, deceptive, or harmful activity](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")
-   [Attempt to gain unauthorised access to our systems](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")
-   [Transmit spam, malware, or any harmful content](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")
-   [Infringe upon the intellectual property rights of LADYLYS or third parties](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")

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## [12\. Limitation of Liability](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")

[To the fullest extent permitted by applicable law, LADYLYS shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")

[Our total liability shall not exceed the amount paid by you for the order giving rise to the claim.](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")

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## [13\. Disclaimer of Warranties](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")

[Our website and products are provided "as is". We make no warranties, express or implied, regarding the accuracy, completeness, or availability of our website or products, except as required by applicable French and EU consumer law.](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")

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## [14\. Governing Law & Jurisdiction](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")

[These Terms are governed by **French law**. Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the competent courts of **France**.](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")

[As an EU consumer, you also have the right to access the **EU Online Dispute Resolution (ODR) platform**: https://ec.europa.eu/consumers/odr](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")

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## [15\. Changes to These Terms](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")

[We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated date. Your continued use of our website after any changes constitutes your acceptance of the revised Terms.](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")

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## [16\. Contact](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")

[**LADYLYS**](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")  
[Email: **info@ladylys.com**](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")  
[Website: ladylys.com](https://www.ladylys.com/Terms%20of%20Service "Terms of Service")

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> Source: [LADYLYS](https://ladylys.com/pages/terms-of-service)